If your web hosting company provides live chat support, you will be able to speak with an agent in real-time and learn useful info or get an issue resolved timely. The key advantage of using chat as an alternative to calling to talk to a live person is that you'll need just a computer with access to the web, so you will not pay any charges if you're in a different country or state. What's more, it'll be a lot quicker to copy and paste information for example domain names, usernames or error messages in other words details which are sometimes difficult to share with the other party on the phone. The live chat is also a faster solution to contact the web hosting service provider's support team in comparison to using a ticketing system. What's more, in the event that some problem needs a little more time to be taken care of, you are able to do something else entirely while you wait for assistance on the live chat, which means that you won't waste time - something that is impossible in case you're on the telephone.

Live Chat Support in Website Hosting

In addition to the telephone and ticket support, we offer live chat support as well. You're able to contact us every day, including holidays and weekends, and we can give you more details about the website hosting plans that we offer if you are not a customer yet, or about basic and billing questions in case you already have an account. Though for solely tech issues you have to open a ticket to our technical assistance team, since such matters require extra time to be dealt with, you may still contact us through our live chat for some technical information. For example, we will help you set up an e-mail address in your e-mail client or troubleshoot various problems, saving you considerable time. Even if our telephone lines are already off for the day, you'll be able to speak with a live person.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is available every single day, even on holidays and weekends. It's the most effective way to learn more information about our semi-dedicated hosting plans in case you do not have an account yet or to get a problem resolved in case you are a customer and our support representatives will help you in real time no matter what time of the day you join our chat. In case you're unsure which plan is more appropriate for your websites, if you need a piece of advice whether you should obtain a particular upgrade and how to order it or in case you experience problems installing an email account on your computer, you will be able to get in touch with us and we will provide you with the needed information in a timely manner. The live chat is accessible even after our phone lines are off for the day, therefore when you have an account here, you can rest assured that you'll always enjoy instant help with any kind of question or issue that pops up.