Phone Support in Website Hosting
Our website hosting plans offer phone support 14 hours per day even on public holidays, therefore if you do not have an account yet, you are able to call and find out more about our services or if we meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you are able to contact the phone number that is closer to you. In case you're an existing customer, we will help you timely with any kind of general and billing issues and with various tech issues in order to save you time and efforts - we acknowledge the fact that often it is easier to talk with a live person to get things done right away. Certainly, some matters simply cannot be managed on the phone, so in such a case you will have to use our ticketing system.
Phone Support in Semi-dedicated Servers
Any time you want additional info for the semi-dedicated hosting plans that we supply, you are able to call one of the three support lines that we have across the globe - in the United States, the UK and Australia. Thus, you'll be able to check ahead of time whether our solutions will be appropriate for your websites. In case you're already our customer and you've got a semi-dedicated account, you will be able to get in touch with us over the phone for 14 hours daily about any type of billing or general issues. For entirely technical issues you will be able to take advantage of our ticketing system and get in touch with our technical support since sometroubles simply require additional time to be resolved, still we will assist you over the phone with numerous minor tech issues as well, saving you the time and efforts.