You'll find lots of website hosting companies on the market, still most of them are resellers who have minimal resources, especially when it comes to support. A good way to distinguish them is the option to contact the company over the telephone. The type of support that you will receive via this particular method of communication may vary depending on the supplier - a few of them offer experienced telephone support, while others offer common and customer support only since some matters are more time-consuming and it's a lot less difficult to be resolved with a ticket, especially when the situation needs to be escalated. Nonetheless, it is good to find that you can always get in touch with your website hosting supplier as there're a lot of small-scale matters which can be managed efficiently and in a very timely manner through a call, not mentioning that you're able to get more info about the services even before you become a customer.

Phone Support in Website Hosting

Our website hosting plans offer phone support 14 hours per day even on public holidays, therefore if you do not have an account yet, you are able to call and find out more about our services or if we meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you are able to contact the phone number that is closer to you. In case you're an existing customer, we will help you timely with any kind of general and billing issues and with various tech issues in order to save you time and efforts - we acknowledge the fact that often it is easier to talk with a live person to get things done right away. Certainly, some matters simply cannot be managed on the phone, so in such a case you will have to use our ticketing system.

Phone Support in Semi-dedicated Servers

Any time you want additional info for the semi-dedicated hosting plans that we supply, you are able to call one of the three support lines that we have across the globe - in the United States, the UK and Australia. Thus, you'll be able to check ahead of time whether our solutions will be appropriate for your websites. In case you're already our customer and you've got a semi-dedicated account, you will be able to get in touch with us over the phone for 14 hours daily about any type of billing or general issues. For entirely technical issues you will be able to take advantage of our ticketing system and get in touch with our technical support since sometroubles simply require additional time to be resolved, still we will assist you over the phone with numerous minor tech issues as well, saving you the time and efforts.