Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn right away the guidelines on how to manage a document or move a database from our line of step–by–step video courses.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an intuitive Frequently Answered Questions section where you could find solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • The tech support staff is available 7 days a week to help answer all of your requests. You are going to receive a response within up to 60 minutes after the ticket submission.

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Types of Support

  • Shared Hosting Support
  • Website Hosting Support

  • If you need guidance running your website hosting plans account, or need more resources for your sites, just let us know and we’ll give you the optimal reply.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • Need some help and support managing the SolusVM administration panel? Your VPS is causing problems? Let us know, our team will be happy to assist.

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  • Dedicated Hosting Support
  • Dedicated Servers Help

  • If you need proficient assistance from an admin technician or need to enhance the set–up of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you've got any issues with your semi-dedicated server or require assistance with a specific undertaking, don't be reluctant to make contact with our expert staff of support engineers. They are on hand 24/6, ready to assist you.
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