Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Guarantee

  • Each ticket you send to our customer assist team will be answered within up to 60 minutes. All basic issues shall be replied to asap. However, if the assistance inquiry you have sent us calls for some help from a qualified technician, we’ll send the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Expert Customer Support Service

  • We are on–line for you 24/7/365 to supply advices and client support and to help you with any problem that you could possibly run into as you are organizing your virtual server. We can easily help you with all pre–installed software, such as your OS, server administration panel (in accordance with the VPS type) and the Web Control Panel produced 100% by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Web Control Panel that is available completely free with your VPS offers you an integrated collection of articles. You will see a number of in–depth how to tutorials and an array of step by step video classes that display all the general website management jobs. You can use them by simply clicking the Help or Video keys in the upper right side of each Control Panel section.