Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is taught to fast address all website hosting plans clients’ questions and advise demands. Via our ticket system, it will be easy to fill in your request and a support staff representative will most likely go back to to you in less than maximum an hour. In fact, practice has confirmed that the common response time period is Twenty minutes.
A Top–quality Support Service
You’re able to email us 24x7x365 with any issue you may have regarding our products and services. We’ve got employees working on daily basis to deliver assistance any time necessary. You may use the ticket system or send us a message any time, alternatively you can pick–up the phone or use the online chat within business hours.
An Intuitive Help Section
Our Control Panel includes an in depth practical knowledge base which is built–into all sections. In each section, you will find a Help press button that will load for you a list of step–by–step courses on how to take advantage of a selected option or complete a particular action. In addition, we have created mini seminar movies for you to get a better idea of the Control Panel’s interface.